“Help us to deliver flexible systems, adaptable business processes and high quality Management Information to maintain our position as the number one high net worth business globally.”

View Chubb Group of Insurance Companies (HNW Division)

Our client is one of the world’s largest providers of property and casualty insurance worldwide. As industry leader for outstanding customer service & exclusive insurance products and services for high net worth (HNW), Chubb wanted to improve their processes and systems within the division to support continued growth and improve client servicing .

The answer

Identification and definition of target architecture and differentiated, strategic business capabilities, collaboratively built with senior stakeholders and underpinned by a strategy, roadmap, business case and investment map and roadmap to allow the Business Unit MD to execute.

The outcome

  • Identification and delivery of immediate process-driven benefits.
  • Business case submitted to the Executive and funding approved for execution.
  • The ability to achieve faster growth and improved product range and client services, supported by guaranteed employee buy-in.

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