Increasingly sophisticated technology, abundant information and innovation-as-standard means that start-ups can break whole industries. Customers, more empowered than ever, can demand increasingly superior user experiences.
Whilst the new era brings unlimited potential and great opportunity, for many organisations it can also bring risk and uncertainty around how to respond and adapt.
No organisation, however acclaimed, can afford to stand still. Disruption can neither be avoided nor ignored, and there will never be a “good time” to do something about it.
But success is possible. We believe that today’s world requires a new mindset; one that is open minded and willing to take calculated risk, to find inspiration and insight from unconventional sources and unexpected directions.
Business models, assumptions and traditions are being constantly challenged.